Shipping & Delivery

At Mugshott, we aim to deliver your orders as quickly and efficiently as possible. Below you’ll find all the relevant information regarding our shipping and delivery process.

‍Shipping Locations
‍We currently ship from the Netherlands to most European countries. If your country is not listed at checkout, please contact our customer service team, and we will do our best to assist you.

‍Shipping Costs
‍Shipping costs will be calculated at checkout based on the destination and the size of your order. We strive to offer competitive rates for all our shipments.

‍Delivery Times
Netherlands: 1-3 business days
‍Belgium & Germany: 2-4 business days
‍Other European countries: 3-7 business days

Please note that delivery times may vary depending on the courier and your location. Orders placed during holidays or weekends will be processed the next business day.

‍Order Processing
‍All orders are processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your package until it arrives.

‍International Shipping
‍For customers outside of Europe, please contact us at info@mugshott.coffee to inquire about international shipping options.

‍Import Fees for Non-European Countries
‍Please note that orders shipped to countries outside the European Union, particularly the UK and Switzerland, may be subject to additional import duties, taxes, and customs fees. These charges are not included in the total price at checkout and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing an order.

‍Delays and Issues
‍While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or courier issues may impact the delivery schedule. If you have any questions or concerns about your order, feel free to contact us at info@mugshott.coffee.